Pay as you go support The most straightforward method of support, Small businesses with just one or two PC's still need support, but do not always want to move into a contract based support. Smart City IT Services can help out by offering competative support rates on a completely ad-hoc basis There is no call out fee but support blocks on ad-hoc plans are charged per half hour @ $45 per half hour, for any business within Rockhampton. Businesses in other local towns will be charge the time taken to travel to the site also.

Ad-Hoc support works well for very small businesses, and those without a dedicated server, but your IT expediture is unpredictable as one month may have no call outs and another might have several. this can make it difficult to budget properly, therefore Smart City IT Services also offers contracted support with pre paid hours.